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The NEO Helpdesk is designed to support all Faculty, Staff, & Students at NEO A&M College. If you are experiencing difficulty with technology, please submit a Helpdesk ticket via the button to the right.


To access e-mail, D2L, and various software titles, all students must have an up-to-date GoldKey account.

Click here to create your account

Software Downloads

ALL Students at NEO A&M College may legally download and install certain software titles in accordance with campus wide licensing agreements. You must use your GoldKey account to access them.

Click here to access software titles

Computer Recommendations

Minimum recommended computing specifications:

For Notebooks

  • 1.8GHz, 2MB Cache CPU
  • 1 GB RAM
  • 256MB Video Card
  • 120GB SATA Hard Drive
  • 8X CD/DVD Burner
  • 10/100/1000 Wired Ethernet
  • Premium Lithium Ion Battery (example: 85 WHr 9-cell)
  • Wireless Network Card b/g (54Mbps)
  • Genuine Windows 10
  • No Productivity software pre-installed
  • 1 Year In-Home Service Parts + Labor Warranty

For Desktops

  • 3GHz, 2MB Cache CPU
  • 2GB RAM
  • 256MB Video Card
  • 19 inch LCD Monitor
  • 160GB Serial ATA Hard Drive
  • 16X CD/DVD Burner
  • 10/100/1000 Wired Ethernet
  • Optical USB Mouse
  • Genuine Windows 10
  • No Productivity software pre-installed
  • 1 Year In-Home Service, Parts + Labor Warranty

Computer Recommendations

Check with your academic department to learn about specific computing recommendations for the degree program in which you are enrolled. When buying a new computer, I.T. recommends systems using Windows 10 or Apple OS X as good choices.

Software licensing

Discounted and free computer software is available to NEO Students. Use the Software Distribution Center to learn more about the software you may be able to use on your computer as an NEO student.


  • Matt Westphal
    Director of Information Technology & Instructional Technology Coordinator/Client Services Coordinator
    918-540-6249 or mwestphal@neo.edu
  • Matt Snow
    Network Services Coordinator
    918-540-6234 or mjsnow@neo.edu
  • Thomas Baker
    Lead Computer Technician
    918-540-6150 or thomb@neo.edu
  • Tammy Smith
    Administrative Assistant
    918-540-6253 or tamsm@neo.edu