Learn from Anywhere
In addition to staying on top of the latest information from the college, you will want to maintain communication methods with your instructors and stay current with your coursework, as well. There are a variety of different ways that your instructor can communicate with you and your classmates, information on how to use each is below.
Read your email!
Email will most likely be the primary source of information for both the college and your instructors. Be sure to consistently check (and respond to when necessary!) the official NEO email regularly throughout the closure.
How often should I check my email?
At least two or three times a day. Keep in mind that you will not have face-to-face classes available to ask your instructors questions or find out if there are any updates/changes so checking your email and other communication methods as often as possible will help you stay on top of your assignments and requirements.
Check D2L News
Many instructors are already using D2L regularly and many more will take those first steps during a long-term closure. The News tool is available on the homepage of every D2L course and provides a quick and easy way to post information/updates for students. Read any information your instructor posts to this homepage!
Setup Notifications from D2L
Notifications are automatic emails from the D2L system to either your NEO email address or text messages to your cell phone.
Completing Class Assignments
Your instructors will provide information on any changes to course assignments, due dates, and methods. The following resources will assist you become familiar with D2L (NEO’s Learning Management System) and with completing a variety of different assignment types from a distance.
Reviewing Your Grades/Assessment
As your instructor moves assignments online, you may start receiving feedback through D2L as well. Knowing how to access and review that feedback will be an important part of staying current in your courses.
I Need Help!!
NEO IT will be hosting Live Support Sessions via Zoom! Check the schedule below for dates and times!
Monday 3/30/20 from 9 AM to 2 PM Join the Meeting, https://zoom.us/j/386522342
Tuesday 3/31/20 from 9 AM to 11 AM and 12:30 to 3 PM. Join the Meeting, https://zoom.us/j/386522342
Wednesday 4/1/20 from 9 AM to 2 PM Join the Meeting, https://zoom.us/j/386522342
Thursday 4/2/2020 from 9AM to 2 PM Join the Meeting, https://zoom.us/j/386522342
Friday 4/3/2020 from 9AM to 2PM Join the Meeting, https://zoom.us/j/386522342
Stuck? Something not working right? Please email your instructor immediately as many issues can be easily resolved. If not, the instructor may advise you to contact the NEO Help Desk.