As an online student, you will need a wide range of skills to learn successfully. This module is designed to provide information and access to technical, academic and accessibility resources.
Quick Links
Technical Assistance
Is my equipment up to speed?
You may choose to complete online coursework using a range of devices. Whatever device you choose, it is good to know what type of hardware, software, peripherals, plug-ins, and browsers best suit your needs and meet the minimum technical specifications for online coursework at NEO.
What are the Minimum Hardware Requirements?
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PC
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Mac
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What are the Minimum Software Requirements?
Microsoft Office Suite (Windows or Mac)
Find Free Software
Windows and Mac users can acquire a FREE download of this software from the “Find Free Software” link located to the left and on the Information Technology web page.
Browsers and plug-ins
What technology do I need to complete my coursework?
- Access to a reliable internet connection
- Access to an internet capable device (for example: laptop, tablet, iPad, etc.)
- Webcam, headphones/earbuds, and/or microphone (For use with ProctorU, NEO’s online test proctoring service)
- Flash drive to back up course files
NOTE: Contact your instructor first per the contact information located on the course syllabus. He/she may be able to quickly address your question or make a helpful recommendation related to specific course technology.
D2L Brightspace Learning Management System Help
D2L Brightspace Learning Management System Help will assist you in navigating the commonly used features of D2L (NEOs learning management system) in your online course. Use Student D2L Daylight Help for an overview of our Learning Management System.
Video Tutorials
These video tutorials are very short video tutorials to help you learn more about specific D2L tools and features instructors are likely to use in your online course.
- Navigate Content in D2L
- Using the Discussion Tool in D2L
- Using the Dropbox in D2L
- Taking Quizzes in D2L
- Using the Classlist in D2L
- Viewing Grades in D2L
NEO Helpdesk
The NEO Helpdesk is designed to support all Faculty, Staff, & Students. If you are experiencing difficulty with technology, please submit a Helpdesk ticket for the fastest response. You may also call (918) 540-6006 or email michelle.snyder@neo.edu.
Academic Support
Learner Readiness – Are you ready for online learning?
The Learner Readiness Tool (LRT) is designed to introduce you to the crucial components of online learning. View each of the topics to self-assess your readiness for online learning. If you have questions, schedule a time to meet with your faculty advisor.
Distance Learning Frequently Asked Questions
Click on each of the questions for answers to Frequently Asked Questions regarding distance education at NEO A&M College.
Student Guide to Online Learning
Access the Student Guide to Online Services to apply for admission, find the minimum technical requirements for distance courses, locate additional student resources, and answer other frequently asked questions regarding Distance Learning at NEO.
Smarthinking
Using Smarthinking, you will experience online tutoring that’s fast, simple, and convenient. Smarthinking provide easy access to expert tutors–on demand or by appointment–across a wide range of subjects—up to 24 hours a day 7 days a week. The tutors average over nine years of teaching or online tutoring experience, with 90 percent having a master’s degree or PhD. You will find additional information and access to Smarthinking on NEOs tutoring webpage.
You can also access Smarthinking through D2L (NEO’s learning management system). Look for the link on your “My Home” and your “Course Home Page”.
Learning Resource Center
Access library services to check out e-books, ask the librarian, or access the EBSCO Database which has newspaper articles, magazines, e-books, photographs, maps, and other materials on a wide variety of topics.
ProctorU
ProctorU allows you to take exams from any comfortable location with a reliable internet connection. Forget complicated software or robots! This service connects you to a real person who you can see and hear. This person will walk you through the exam process and help you if you run into any problems.
One of the major exams in your online course at NEO will be a proctored exam. You may take the exam by coming to campus as directed by your instructor OR you may take the proctored exam using ProctorU. You are responsible for the fees involved in using this service, usually $17-$25. Detailed pricing information is included in this module.
Use the NEO ProctorU Portal to sign Up for ProctorU and schedule your exam. Remember to use your NEO email credentials. Check out the short, informational videos to learn more about the service.
- ProctorU: See How it Works
- Northeastern Oklahoma A&M Pricing
- Set up Your NEO ProctorU Account
- Check Your Equipment
- Taking Your Exam
Disability Assistance & Support
ADA
The Americans with Disabilities Act (ADA) and Section 504 are federal anti-discrimination statutes that provide civil rights protection for persons with disabilities. Among other things, the legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities.
Policy and Services
Resources
Creating Accessible Word Documents
Creating Accessible PowerPoints
Vendor Accessibility Statements
Microsoft Office Accessibility Help
Smarthinking Accessibility Help