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NEO students may need to pursue concerns or issues involving academic or nonacademic aspects of student life. NEO College adopted the following procedures to provide students with a mechanism to file a formal complaint or grievance.

Student Complaint

Students should use the Student Complaint procedure for filing a complaint not covered in other specific grievance or complaint procedures. Please refer to NEO Student Handbook before completing the complaint form. If you are uncertain of how to file a grievance or complaint, or which process is appropriate for the issue, contact the Office of the Vice President for Student Affairs and Enrollment Management, located in the Carter Student Union for assistance; telephone 918-540-6060 or email Amy Ishmael, Vice President at aishmael@neo.edu.

Student Grievances

NEO A&M College is responsible for providing an environment where people are able to study and learn. To accomplish this and at the same time protect student rights, grievance procedures have been developed. If a student believes that an action has been taken against him/her that misrepresents an established policy or procedure and/or violates the student’s right to an education, the student may request that the action be reviewed by following the Student Grievance Policy and Procedure.

Grievance Procedure for Students with Disabilities

Northeastern Oklahoma A&M College has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the American Disabilities Act. Title II states in part that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of or be subjected to discrimination in programs or activities sponsored by a public entity. The Director of Counseling has been designated to coordinate ADA compliance efforts and may be reached at 918-540-6229.

Reporting Sexual Misconduct

Northeastern Oklahoma A&M College takes acts of sexual harassment, which includes sexual violence, extremely seriously and believes that one victim is too many. Information about how to report sexual misconduct is available on the College’s website.

Ethics Point

NEO uses EthicsPoint to provide an easy way to discretely and confidentially report activities that may involve criminal, unethical, or otherwise inappropriate behavior in violation of NEO policies. The system can be used to report issues involving fraud, abuse, misconduct, and other violations. The system is carefully designed to allow you to maintain your confidentiality when submitting and following up on a report.